Terms and Conditions

In this terms and conditions, the expressions “we”, “our” and “us” are a reference to Gevery Pty Ltd A.C.N. 613832312

By using this website, you acknowledge and agree with terms and conditions as indicated below. If you do not accept these terms and conditions, you must terminate your use of this website immediately. These terms and conditions are subject to change without prior notice.

1.Account and password/passphrase

You must ensure that your account information is correct and complete at the time it is submitted to us. You must ensure that your account information is accurate and complete at all time. You must not falsely represent yourself. You must not falsely claim your affiliation or impersonate any person or entity.

You must ensure that your username and password/passphrase are kept personal, secure and are not disclosed to any persons.

You must notify Gevery via email to info@gevery.com.au immediately in an event of any unauthorised use of your account.

You agree that you will compensate us in any loss or liability occurs as a result of unauthorised use of your username, password/passphrase.

2.Ordering goods on Gevery website

Gevery reserves the right to cancel/reject the purchase submitted using your account in the event that Gevery is unable to fulfil the purchase request under any circumstances and/or Gevery believes unauthorised user submitted the purchase using your account. If payment has already been made for the order that is cancelled/rejected by us, we will refund the full amount paid by you for the particular order.

All orders are subject to the availability of goods. While great care has been taken to keep our product availability up-to-date on our website, Gevery reserves the right to cancel/reject the order due to the non-availability and/or Gevery may offer alternative options at similar value at our discretion.

No order is finalised until you have received a tax invoice of your purchase. An “order confirmation” email doesn’t represent our acceptance of your order.

You may cancel your order at any time prior to the time we send you tax invoice for that that order. Once tax invoice is sent to you, order can no longer be cancelled.

By submitting an order on our website, you acknowledge and accept our Return and Exchange Policy.

It is your sole responsibility to provide correct information for your order. Gevery is not responsible for any loss or liability incurs due to incorrect order and/or delivery information.

3.Prices & Payments

Gevery reserve the right to change prices on our products at any time without notice.

In the event of items with incorrect price and/or with incorrect information are advertised by Gevery, we reserve the right to cancel/reject the purchase request. You acknowledge and accept that we are without any obligation to sell any goods advertised with incorrect price and/or with incorrect information. If you have already made payment for rejected/cancelled order, you will be refunded for the full amount of that particular order.

The price payable by you for orders accepted by us shall be the price quoted on this website for the relevant goods at the time your order is submitted (unless the particular price is deemed incorrect by Gevery) plus payable additional delivery fees.

All prices quoted on Gevery website are in Australian Dollars (AUD) and are payable in Australian Dollars. Gevery is not responsible for any foreign exchange fees and/or international transaction fees that incur by your financial insinuation or Paypal™

Gevery will, from time to time, offer products at discounted price. This discounted price will only apply to the goods purchased on that date discounted price is offered. Discount cannot be back-dated and cannot be applied to products purchased prior to the promotional date.

You may pay for your purchase by credit card or Paypal™ via our online transaction facilities provided on Gevery.com.au. Paypal™ payment is not accepted for order with local pickup option.

Bank Transfer may be used as method of payment, you are to contact Gevery at order@gevery.com.au to obtain bank account detail. You are solely responsible to make sure the payable amount is paid into correct bank account detail provided by Gevery.

If there is a problem with your payment (for example, if your payment card transaction is declined), you may be contacted by Gevery to arrange alternative payment. Any fees incur due to payment failure is payable by you.

4.Shipping and Deliveries

Goods purchased on this website are eligible for delivery to addresses in countries as listed below:

  • Australia
  • Canada
  • New Zealand
  • The United Kingdom
  • The United States of America

The goods will be delivered under a service of Australia post. We reserve the right to use alternative services to deliver the goods when required.

Please visit Shipping and Delivery policy for more detail.

5.Duties and taxes

Items you have purchased may be subject to import taxes, local duties at the country of destination. You are responsible for these taxes and any fees as the order(s) is imported into the destined country; such as customs clearance fee. Please contact your local Customs office for more information.

You as a purchaser of the product(s) are an importer of the goods, you must comply with all regulations and laws of the country in which your order(s) is delivered to.

International order may be subject to an inspection in which the package will be opened by Customs officers. If required by Customs Office, Gevery will provide information such as your title and information of the good including cost of good.

You acknowledge that delays associated with customs clearance procedures may cause the delay of the delivery of your order.

6.Return and Exchange policy

Please visit Return and Exchange Policy for detail

7.Custom Made/Special Orders

Please visit Custom Made and Special Orders for detail

8. Privacy statement

Please visit Privacy statement for detail

9.Twelve-month limited warranty

To ensure that you can shop with us with confidence, Gevery is proud to offer Twelve-Month Limited Warranty on all products sold by us. This is additional to your rights under the Australian Consumer Law.

Our Twelve-Month Limited Warranty commences on the date the goods are purchased from Gevery against defects and/or workmanship. Included in Twelve-Month Limited Warranty, the goods are eligible for Lifetime Inspection Service. Gevery Twelve-Month Limited Warranty does not cover repairs or refurbishments on defects caused by misuse, abuse, accident or regular wear and tear. Further rhodium plating is not included in Twelve-Month Limited Warranty.

In order to claim the warranty, goods must be submitted to Gevery together with Certificate of Authenticity. Any alterations of the Certificate of Authenticity will void the warranty entirely.

Gevery reserves the right to determine whether the goods submitted for Twelve-Month Limited Warranty claim has been subject to regular wear and tear, misuse, abuse, alteration, accident, substitution, theft, disappearance and lost (including any parts of the particular items).

Any repairs, refurbishments, alteration performed by an unauthorised service provider or repairer will result in the Twelve-Month Limited Warranty being voided.

Gevery will provide refund or repair at our discretion on items accepted under our limited twelve-month warranty. For return, please refer to Return section.

Gevery limited twelve-month warranty cannot be extended and/or renew after item is repaired and/or serviced. The warranty only continues until the end of the original term.

Gevery reserves the right to charge the service fee to you in the case that your required service is not covered by the non-excludable guarantees under the Australian Consumer Law and the Gevery limited twelve-month warranty.

10.Photographs

While a great care has been taken on our photographs, there may be variations in colour of the actual goods and the photographs. There are many factors affect how each computer monitor, mobile devices and tablets display the photograph, for which is out of Gevery’s control.

Items may appear larger or smaller than their actual size due to screen defaults and techniques used to photograph the items. Items may appear at a larger than actual size in order to clearly show details of the items. Items may appear smaller than actual size in order to show the entire item.

Detail and dimensions of each product are displayed on product page of each item. It is your responsibility to check all details to ensure that the good you are purchasing meet your requirement. You may contact us at info@gevery.com.au if further clarification is required.

11.Intellectual property

All materials displayed on this website belong to Gevery or our licensors and is protected by copyright laws in Australia.

Any use, copy, reproduce, modify, display or publish of materials or parts of this website is not permitted. You may not commercialise any materials or parts of this website unless written permission is obtained prior. Hyperlink to this website and/or embedding this website without written permission is not allowed. You will be responsible to all both direct and indirect losses to Gevery as a result of your unauthorised hyperlink and/or embedding of this website.

Gevery is trademark of Gevery Pty Lt

12.Links to other websites

There may be links to other websites display on this website. Gevery is not responsible for any materials or privacy practices of the linked websites. Gevery cannot guarantee that the materials display on the linked websites is current or accurate.

13.Internet security

There is no guarantee that any data transmitted over the internet is fully secure. Gevery takes reasonable steps to protect this data however any data you transmitted to us is at your own risk.

14.Miscellaneous

14.1 You agree not to use this website for any purpose that is illegal or prohibited by laws apply to you. This website may not be used in the purpose that may cause damage to any persons or our business.

14.2 Information displayed on this website relating to products and services provided by Gevery are prepared according to Australian laws and regulations. These materials may not compliant to the laws and regulations of other countries. It is your sole responsibility to assess the information provided by us and determines whether the information satisfies the laws and regulations in the country in which you reside (giving you reside outside Australia). If information regarding our products and services are not compliant to the laws in country you reside, you may not order from this website.

14.3 Gevery reserves the right to change the terms and conditions at any time without prior notice.