At Gevery, we are committed to provide you with second to none service while respect privacy of our customers.
Your shipping and billing information will only be stored and used by Gevery and/or third parties who provide services related to Gevery’s products and/or services. Third parties are authorised to only use the information related to products and/or services they provided for your order.
In order to provide you with an excellent service and enjoyable experience, Gevery may collect and retain certain information relating to you and your orders e.g. your order history and your product references. This information will be solely used by Gevery for customer experience improvement purposes and will not be shared, sold or rent to other businesses. We only share specific information about you when we are compelled to do so in order to comply with the legal process or upon valid request from official law enforcement agency or, at the less likely event where, we believe sharing such information about you will prevent damage to you and/or others.
In order to fulfil the order, we collect and maintain your name, shipping information, billing information, purchase information and contact detail.
When your information is maintained in our customer database, we only allow authorised employee with business needs to access to this database. Our customer database is retained in a facility in Australia.
We send emails only to customers whom have purchased with us or registered to receive information regarding our products and services. If you have received such emails but no longer wish to receive them anymore, please click “unsubscribe” button on the last products and services email you have received from us or please contact us at firstname.lastname@example.org. Please note that it may take up to 5 working days for your request to be fulfilled.
We may store contents of any emails received from you if we believe it is required for either business or legal purposes.
In order to provide you with excellent customer service, we implement the usage of “cookies”. “Cookies” refer to small amount of information that in stored on your computer. This information enables the website to remember last page on our website you visited as well as storing items in your shopping cart until you make a purchase. You can turn off cookie function on your browser if you do not wish for this information to be maintained. There is no personal information stored as a result of the usage of Cookie.
Gevery may amend our policy in order to provide better service to you. If the amendment has taken place, a notification will be displayed on our website. Email outlines detail of the change may also be sent out to you.